At Blessedhand Design & Build Limited ("Company", "we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website.
1. Information We Collect
We may collect the following information:
- Full name
- Email address
- Phone number
- Company or organization name
- Project details and service inquiries
- Property location (where applicable)
- Documents or files you upload through quotation requests or the Client Portal
- Login credentials for the Client Portal
- IP address, browser type, device information, and website usage data
2. How We Use Your Information
We use your information to:
- Respond to inquiries and requests.
- Prepare quotations and project proposals.
- Provide architectural, construction, and consultancy services.
- Manage your Client Portal account.
- Improve our website and services.
- Send newsletters and company updates (only if you subscribe).
- Comply with applicable legal obligations.
3. Client Portal
Information stored in the Client Portal is accessible only to authorized users. Clients are responsible for keeping their login credentials confidential.
4. Cookies and Analytics
Our website uses cookies and similar technologies to improve user experience, remember preferences, analyze website traffic, and enhance website performance.
5. Sharing of Information
We do not sell or rent your personal information.
We may share information only:
- When required by law.
- With trusted service providers assisting in website hosting, maintenance, email communication, or technical support.
- To protect our legal rights or prevent fraud.
6. Data Security
We implement reasonable administrative, technical, and organizational security measures to protect your information against unauthorized access, disclosure, alteration, or destruction.
7. Data Retention
Personal information will be retained only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Your Rights
Subject to applicable laws, you may request to:
- Access your personal information.
- Correct inaccurate information.
- Delete your personal information where legally permitted.
- Withdraw consent for marketing communications.
9. Third-Party Websites
Our website may contain links to external websites. We are not responsible for their privacy practices or content.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised Effective Date.
11. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact Blessedhand Design & Build Limited through the contact details provided on this website.